Association records show website-hosting costs increased substantially, raising questions about what homeowners receive for the expense.
A website can be one of the most useful communication tools available to a homeowners association — but only if homeowners can rely on the information being current.
Rosewood Park’s financial records show that the Association is spending considerably more on website hosting than it did just one year ago.
In 2025, the Association budgeted $300 annually, or $25 per month, for an expense identified as “Website Hosting.”
In 2026, that annual budget increased to $960, or $80 per month. Through July 2026, the Association had recorded $560 in website-hosting expenses, matching the year-to-date budget for that line item.
That represents a 220% increase in the annual website-hosting budget in a single year.
But the bigger question isn’t simply what the website costs.
What are homeowners receiving for that money?
A Website Is Only as Useful as the Information on It
The official Rosewood Park Community website describes itself as a place where residents can find the “latest updates” and community resources.
There is useful and current information on the website. For example, the current About & Contact page identifies Heritage Property Management as the Association’s management company and provides current Board information.
However, other information available through the same website raises questions about how consistently its content and documents are reviewed and updated.
One particularly clear example involves the pool rules.
A Current Website — With Outdated Management Information
The official HOA website currently provides homeowners access to a document titled Rosewood Park Community Association Pool Rules 2025.
That document tells homeowners that pool-party requests should be submitted to Douglas Property Management. It also directs homeowners experiencing pool-card problems to contact Douglas Property Management.
Yet the Association’s current About & Contact page identifies Heritage Property Management as Rosewood Park’s management company.
The website’s FAQ likewise tells residents to contact HPM for pool-card issues and other Association matters. Interestingly, that same FAQ still contains a question asking, “Who are the current DPM contacts for our community?” while the answer identifies a Heritage Property Management representative.
These may seem like small details, but they illustrate why routinely reviewing an official Association website matters.
Homeowners should be able to rely on information found there without having to determine which page or document contains the most current instructions.
The Website Itself Points Residents Somewhere Else for Current Information
There is another interesting detail.
For several important homeowner resources, the official HOA website specifically directs residents to the Heritage Property Management portal for the most current information.
For paint color schemes, the FAQ says the HPM portal has the most current information.
For the community Design Standards, it again says the HPM portal has the most current information.
For architectural modification requests, homeowners are directed to the most current form in the HPM portal.
The Community Information page similarly tells homeowners to use the HPM portal for requests.
That raises another reasonable question:
If homeowners are paying $960 annually for the Association’s website, what exactly does that expense include?
From $300 to $960
The Association’s own financial statements make the change easy to see.
2025 Website Hosting:
$25 per month
$300 annual budget
2026 Website Hosting:
$80 per month
$960 annual budget
The financial statements establish the increase. They do not explain what changed in the service to account for it.
Perhaps the Association changed hosting providers.
Perhaps the $80 monthly charge includes maintenance, technical support, security, backups, website updates, or other services that weren’t previously included.
There may be a perfectly reasonable explanation.
But the accounting line simply says “Website Hosting.”
The underlying invoice, contract, or service agreement should provide the rest of the story.
A $47.88 Comparison
There is also a real-world comparison available right here.
The independent Rosewood Park Neighbors website you are reading now costs $47.88 per year to host.
It was independently created and is operated without Association funds.
Compare that with the Association’s $960 annual Website Hosting budget for 2026.
That means the Association’s annual website-hosting budget is approximately 20 times the annual hosting cost of Rosewood Park Neighbors.
That comparison does not establish that the Association is overpaying.
The two services may be very different. The Association’s $960 expense could include professional maintenance, technical support, content management, security, or other services beyond the hosting provided for this website.
But if additional services are included, that makes another question even more relevant:
Does the $80 monthly expense include keeping the website and its documents current?
What Are Homeowners Paying For?
The financial statements and the website together leave several questions worth answering:
Who receives the $80 monthly website payment?
What services are included in that payment?
Did the scope of services change when the annual budget increased from $300 to $960?
Does the fee include maintaining and updating website content?
Who is responsible for periodically reviewing documents and removing or replacing outdated information?
And perhaps most importantly:
If homeowners are paying for an official Association website, what should they reasonably expect that website to provide?
This Isn’t Really About $960
In the context of an HOA’s overall budget, $960 is not an enormous expenditure.
The more important issue is communication and transparency.
An official Association website can be an excellent resource. It can provide governing documents, standards, forms, meeting information, announcements, financial information, and other resources homeowners need.
But its usefulness depends on homeowners being able to trust that what they find there is current.
The Association’s financial records tell homeowners how much is being budgeted.
The website gives homeowners an opportunity to evaluate what they are receiving.
The missing piece is understanding exactly what services the Association purchases for that $960 annual expense.
Review It Yourself
As always, Rosewood Park Neighbors encourages homeowners to review the source material and reach their own conclusions.
JULY 2025 FINANCIAL REPORT PDF]
Look for account 736000 – Website Hosting. The report shows a $25 monthly budget and a $300 annual budget.
JULY 2026 FINANCIAL REPORT PDF
The same account shows an $80 monthly budget and a $960 annual budget.
Homeowners can also review the official Rosewood Park Community website and compare the information available there for themselves.
The numbers establish the increase.
The website shows what is currently being provided.
The question homeowners can decide for themselves is whether they are receiving the value and level of communication they expect for that expense.
Disclaimer
Rosewood Park Neighbors is an independent community information resource and is not affiliated with, sponsored by, endorsed by, or operated by the Rosewood Park Homeowners Association, its Board of Directors, management company, or Architectural Control Committee.
Information presented on this site is provided for informational and discussion purposes only and should not be considered legal or financial advice. We encourage homeowners to review the Association’s governing documents, financial statements, website, and other original source materials themselves. Where commentary or interpretation is provided, readers are encouraged to review the underlying documents and reach their own conclusions.
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